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Posted: Jun 20, 2019

Overview - Appendix (Unified Service Desk)

This blog is about Appendix

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Posted: Jun 20, 2019

Overview - Troubleshoot and Debug (Unified Service Desk)

This blog is about Troubleshoot and Debug in Unified Service Desk

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Posted: Jun 20, 2019

Overview - Performance (Unified Service Desk)

This blog is about the Performance in Unified Service Desk

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Posted: Jun 20, 2019

Overview - Security (Unified Service Desk)

This blog is about the Security in Unified Service Desk.

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Posted: Jun 20, 2019

Overview - Deployment (Unified Service Desk)

This blog is about the Deployment in Unified Service Desk

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Posted: Jun 20, 2019

Overview - Use by customer service agents (Unified Service Desk)

This blog is about the USD Use (By customer service agents) in Unified Service Desk

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Posted: Jun 20, 2019

Overview - Development (Unified Service Desk)

This blog is about Development in Unified Service Desk.

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Posted: Jun 20, 2019

Overview - Concepts (Unified Service Desk)

This blog is about the concept of Unified Service Desk

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Posted: Jun 20, 2019

Overview - Configuration (Unified Service Desk)

This blog is about the Configuring steps of Unified Service Desk

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Posted: Jun 20, 2019

Overview - Setup (Unified Service Desk)

This blog is about the setup of Unified Service Desk

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Posted: Jun 20, 2019

Overview - Install, deploy, and upgrade(Unified Service Desk)

This blog is all about the overview of the Install, deploy, and upgrade of Unified Service Desk

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Posted: May 31, 2019

How to change the certificate after the expiration of the AD FS 2.0 service communication certificate

This blog is about changing the certificate after the expiration of AD FS 2.0 service communication certificate

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Posted: Apr 13, 2019

Digitise your customer experience - Preface

This book will describe the overview digital transformation and digital intelligence and explains how to digitally transform your business using Dynamic 365. Digital transformation with Dynamic 365 will help your organization grow, evolve to capture new business opportunities and meet the changing needs of customers.

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Posted: Apr 6, 2019

Missing Security Settings in Project Online

This article is about solving the issue of "Missing Security Setting in PWA Settings in Project Online".

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Posted: Mar 22, 2019

Actions not working when we moved the USD configuration to TEST from DEV environment using Configuration Migration Tool

This blog is about to move content to the TEST environment from the DEV environment using Configuration Migration Tool and then testing Agent Script

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Posted: Jan 21, 2019

Generate performance data logs in USD

This blog is about collecting the data logs in Unified Service Desk

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Posted: Jan 21, 2019

Unified Service Desk for contact center solution - Preface

This is a Preface about the Unified Service Desk e-Book for contact center solution

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Posted: Jan 15, 2019

Benefits of integrating telephony into your CRM software

In this blog we will learn integrating your CRM and telephony enables you to track calls made by sales teams, and analyse data that you have managed to accumulate to increase efficiency.

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Posted: Dec 13, 2018

Benefits of Unified Service Desk to Organisation

This blog is about the benefits of USD for Organisations

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Posted: Dec 13, 2018

Features of Unified Service Desk

This blog is about the features of Unified Service Desk

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Posted: Dec 12, 2018

Best Practices Analyzer For USD – Recommendations

This blog is about the recommendations of Best Practices Analyzer

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Posted: Dec 12, 2018

Unified Service Desk - An Overview

This blog is an introduction to the Unified Service Desk (USD).

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Posted: Nov 24, 2018

Displaying external SharePoint site in Unified Service Desk

This blog is about to displaying external SharePoint site in Unified Service Desk (USD)

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Posted: Nov 1, 2018

Dynamics CRM Build Numbers

This blog is about the Dynamics CRM Build Numbers

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Posted: Oct 30, 2018

Connecting Dynamics CRM (2011/2013/2015): AD vs IFD

This blog is about connecting to Dynamics CRM using two methods AD and IFD

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Posted: Oct 29, 2018

Adding Active Directory Certificate Services to a Lab Environment

This blog is about to adding Active Directory Sertificate Services to a Lab Environment such as a small development lab.

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Posted: Oct 28, 2018

Resize Azure Resource Manager (ARM) VM OS & Data disk using Azure Portal

This blog is about the resizing the Operating System or the data disk within the Azure Portal.

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Posted: Oct 18, 2018

FAST Search index servers out of disk space after or during a crawl

This blog is about FAST Search index servers out of disk space after or during a crawl

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Posted: Oct 18, 2018

SharePoint 2010 Management Shell does not load with Windows PowerShell 3.0

This blog is about the resolving issue of SharePoint 2010 Management Shell which does not load with Windows PowerShell 3.0

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Posted: Oct 15, 2018

Upgrading Unified Service Desk to version 3.3

This blog is about upgrading the USD from current version to version 3.3

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Posted: Oct 3, 2018

App Services Features and Capabilities

This blog is about the Features and Capabilities of Microsoft Azure App Services

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Posted: Oct 3, 2018

Types of Azure App Services

This blog is about the different types of Azure App Services

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Posted: Oct 3, 2018

Azure App Services vs Azure Cloud Services

This blog is about the comparison between the Azure Web Apps and Azure Cloud Services

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Posted: Oct 3, 2018

How to create a basic or high-availability SharePoint 2013 dev/test farm in Microsoft Azure

This blog is about creating a SharePoint 2013 dev/test farm in Microsoft Azure.

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Posted: Sep 29, 2018

An Introduction to Azure Application Insights, its features and price structure

This blog is about an introduction to the Azure Application Insights, its features and the price structure Basic and Enterprise

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Posted: Sep 28, 2018

A server certificate could not be validated for the Reporting Services Report Server

This blog is about the validation error of server certificate for Reporting Services Report Server

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Posted: Sep 27, 2018

SharePoint 2013 installation Error in Windows Server 2012 R2 due to updated .Net Framework 4.5

This blog is about the SharePoint 2013 installation error occurred in Windows Server 2012 R2 due to updated .NET Framework 4.5 to version 4.6 and its resolution.

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Posted: Sep 23, 2018

Adding Application Insights to your .Net Core project in Visual Studio

This blog is about to adding Application Insights to your .NET Core Project in Visual Studio

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Posted: Sep 22, 2018

Azure Application Insights(AI) and capturing Dynamics 365 client side telemetry

This blog is about capturing the Dynamics 365 client side performance telemetry with Azure Application Insights

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Posted: Sep 15, 2018

D365 CRM Portal: Hiding Search Feature from users in Dynamics Portal

This blog is about to hide the Search feature from users in Dynamics 365 Portal.

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Posted: Sep 9, 2018

D365 CRM Portal: Filters in Liquid Template in Dynamics 365 Portal

This blog lists all the Filters in Liquid Template in Dynamics 365 Portal

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Posted: Sep 6, 2018

Hosting ASP.NET Core Web Application in Microsoft Azure

This blog is about Hosting a ASP.NET Core Web Application in Microsoft Azure

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Posted: Sep 5, 2018

D365 : Quick Overview to Liquid Template

This blog is about the Liquid Template, its Objects, Tags and Filters

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Posted: Aug 30, 2018

Analyze best practices in Unified Service Desk

This block is about the Best Practices Analyzer in Unified Service Desk (USD).

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Posted: Aug 30, 2018

Unified Service Desk 4.0 - A new A modern, unified version is released

This blog is about the newly released Unified Service Desk 4.0 and its features.

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Posted: Aug 27, 2018

D365 CRM PORTAL: Some of the key features about the Web Template

This blog is about the Web Template in Dynamics CRM Portal

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Posted: Aug 27, 2018

Unified Service Desk - Replacement Parameter (aka Data Parameters/Run time Parameters)

This blog is about the Replacement Parameter (aka Data Parameters/Run time Parameters) in Unified Service Desk

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Posted: Aug 27, 2018

D365 CRM PORTAL: Adding Attach File additional settings in Entity Form

This blog is about to adding a File Attchment control additional settings in Entity Form

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Posted: Aug 25, 2018

D365 CRM PORTAL: Site Settings records specific to Registration

This blog is about to Site Setting records specific to the Registration in Dynamics CRM Portal

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Posted: Aug 24, 2018

D365 CRM Portal: Retrieve Data Using Liquid Templates and FetchXML

This blog is about to Retrieve Data in a Dynamics 365 Online Portal Using Liquid Templates and FetchXML

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Latest Blog

Posted: Jun 20, 2019

Overview - Appendix (Unified Service Desk)

This blog is about Appendix

Read more
Posted: Jun 20, 2019

Overview - Troubleshoot and Debug (Unified Service Desk)

This blog is about Troubleshoot and Debug in Unified Service Desk

Read more
Posted: Jun 20, 2019

Overview - Performance (Unified Service Desk)

This blog is about the Performance in Unified Service Desk

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Ashish:

Nice blog. Very helpful to get all references to white papers at one place.

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