This blog is about collecting the data logs in Unified Service Desk
This is a Preface about the Unified Service Desk e-Book for contact center solution
In this blog we will learn integrating your CRM and telephony enables you to track calls made by sales teams, and analyse data that you have managed to accumulate to increase efficiency.
Benefits of integrating telephony into your CRM software
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This blog is about to add Attach Files to Notes records in an entity of Microsoft Dynamics 365 CRM from the D365 CRM Custom Portal
This blog is about to create a portal in PowerApps and its adding page and entity list into the page.
This blog is about the detail discussion on PowerApps Portal
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Nice blog. Very helpful to get all references to white papers at one place.