This blog is about to displaying external SharePoint site in Unified Service Desk (USD)
This blog is about upgrading the USD from current version to version 3.3
This block is about the Best Practices Analyzer in Unified Service Desk (USD).
This blog is about the newly released Unified Service Desk 4.0 and its features.
This blog is about the Replacement Parameter (aka Data Parameters/Run time Parameters) in Unified Service Desk
This blog is about installing the package "Unified Service Desk – New Environment"
This blog is about the Oject Oriented Concepts in Unified Service Desk
This blog is about the Unified Service Desk value proposition
This blog is about the Key Capabilities of Unified Service Desk
This blog is about the Design Principles for Agent Desktop using Unified Service Desk
This blog shows the Desired Process Flow in a Call Centers
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In this blog, you will learn how to install SharePoint Cumulative Updates and also you will see the steps to run Run SharePoint Products and Configuration Wizard and follow some post-installation steps and then verify the farm status and resume the services which you paused before installing cumulative updates.
In this blog you will see the details of use cases of Dynamics 365 WEB API from developers point of view. This blog also covers details around WEB API Query Options, authentication mechanism and some basic rules while using them with the help of examples.
In this blog you will learn about the Alerts in SharePoint and related configurations to get alert notifications via email or SMS when any changes made to the content of the SharePoint site. This blog also provides details on how to setup alert programmatically.
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Nice blog. Very helpful to get all references to white papers at one place.