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Dynamics365Authority is a community platform for Professionals and Students to contribute or share their knowledge and skills on Microsoft Dynamics 365 Technologies. Our primary goal is to invite professionals on Dynamics 365 technology across the world to contribute & share their knowledge and skills through their blogs so that we can help other developers.
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Latest Blog

Posted: Jun 4, 2021

What are the Key benefits of CRM? || #EduX365

This video is about the info on key CRM Benefits: Improved Customers Relations |  Discover Insights from Business Data | 
 Grow Efficiently |  Perform Business from Anywhere | Safeguarding Business.

Read more
Posted: Jun 4, 2021

Azure Logic App - Standard Edition - GA - For Single Tenant || EduX365.com

Azure Logic App - Standard Edition - GA - For Single Tenant || EduX365.com

A new chapter for integration has been recently added at Microsoft with the the General Availability (GA) of Logic Apps Standard - a new single-tenant offering. A flexible, containerized, modern cloud-scale workflow engine you can run anywhere. Today, integration is more important than ever, it connects organizations with their most valuable assets - customers, business partners and their employees. .

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Posted: Jun 4, 2021

Unified Service Desk For Call Center Solution - An Introduction #EduX365

Unified Service Desk For Call Center Solution - An Introduction #EduX365

Even though USD is often used as a tool for creating agent applications for call centers, its functionality is not limited to this. No doubt items like telephony integration, session management, and agent scripting are extensively used in call centers but USD functionalities are beneficial on a much larger scale.
Unified Service Desk is a configuration framework that is built upon the User Interface Integration (UII) frame work. Discover Insights from Business Data | 
 Grow Efficiently  

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Recent comments

Ashish:

Nice blog. Very helpful to get all references to white papers at one place.

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Here comes the Dynamics 365 Authority - Great technical blog posts are hidden gems. They are hard to find simply because not enough of us write them in the first place. Yet technical blogging is one of the best things we can do not only for ourselves, but also as members of the wider community of developers.

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Recent Posts

What are the Key benefits of CRM? || #EduX365

This video is about the info on key CRM Benefits: Improved Customers Relations |  Discover Insights from Business Data |   Grow Efficiently |  Perform Business from Anywhere |...
  • 606
  • Article rating: 5.0

Azure Logic App - Standard Edition - GA - For Single Tenant || EduX365.com

Azure Logic App - Standard Edition - GA - For Single Tenant || EduX365.comA new chapter for integration has been recently added at Microsoft with the the General Availability (GA) of Logic Apps...
  • 2177
  • Article rating: 5.0
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