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SharePoint Online Technical Help & Education

Resource Description
SharePoint Online help A variety of topics are covered here. The content covers sites, lists, libraries and permissions in some depth.
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SharePoint Online Planning Guide for Office 365 for business We’ve divided the planning process into five manageable steps. With each step, you’ll find helpful resources to guide your decisions and get you better acquainted with SharePoint Online.
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SharePoint Online and OneDrive for Business: software boundaries and limits This article describes some important limitations that you might need to know for different SharePoint Online plans in Office 365. For example, it provides information about number of supported users, storage quotas, and file-size limits plus several other related topics.
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Search limits for SharePoint Online As an admin who manages SharePoint Online (for more information, see SharePoint Online search administration overview), you should also be aware of limits to search.
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SharePoint Online videos and tutorials A range of online videos are available from Beginner to Intermediate. They explain various topics from newsfeeds and blogs to lists and document libraries.
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Permissions in Office 365 How do permissions affect what users can do or see in Office 365? How are Exchange Online roles and permissions related to SharePoint Online Essentials roles and permissions, where do you assign these roles, and what can users do when they have these roles and permissions? This topic answers these questions and more.
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SharePoint Online authentication This article outlines the SharePoint Online authentication process as it works today. It walks through how the scenario works using either your own Identity Provider (IdP) or the default Azure Active Directory (Azure AD) IdP.
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Introduction to the SharePoint Online Management Shell     
Information about using the SharePoint Online Management Shell to perform administrative tasks from the command line.
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Understanding permission levels (SharePoint Online)

This article describes the default permission levels that are included with SharePoint Online.

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Using content delivery networks with SharePoint Online    

This article describes Content Delivery Networks (CDNs) and how you can use them to increase SharePoint Online performance.

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Manage SharePoint Online user profiles from the SharePoint admin center

A user profile is the collection of user properties—and the policies and settings associated with each of those properties—that describe a single user. User profiles are important, because they help people find content that connects them with other people, learn more about each other; and collaborate using social features.

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Default SharePoint Groups in SharePoint Online

The default SharePoint groups are created automatically when you create a site collection. The default groups use SharePoint’s default permission levels – sometimes called SharePoint roles – to grant users rights and access. The permission levels that these groups have represent common levels of access that users have to have. They are a good place to start when you add users to a SharePoint site.

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Add and edit user profile properties

SharePoint Online user profiles include a default set of user properties that are supplied by the Office 365 directory service. Use the SharePoint admin center to add and edit user profile properties and define profile policies to track key information that is not otherwise available.

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Manage My Site settings for SharePoint Online My Site settings for SharePoint Online Administrators lets you update general settings like search scopes and languages options. My Site websites are personal sites that provide users in your organization with a rich set of social networking and document management features.
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Manage site collection storage limits    

SharePoint Online in Office 365 is allocated a quantity of storage that's based on your number of users. The storage is available to all site collections in the tenant and serves as a central pool from which everyone can draw. You, the global admin, don't need to divvy up storage space or reallocate space based on usage.

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Plan customizations, solutions, and apps for SharePoint Online

Branding and customizing SharePoint Online is different than branding and customizing SharePoint Server products. SharePoint Online gets updated with new features on a regular basis and these updates can affect certain types of customizations.

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Introduction to content types and content type publishing

Content types enable you to organize, manage, and handle content in a consistent way across your sites. By defining content types for specific kinds of documents or information products, you can ensure that each group of content is managed in a consistent way. This article explains basic concepts about content types, and how content type publishing can be used to share content types across site collections.

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Capacity planning and load testing SharePoint Online    

This article describes how you can deploy to SharePoint Online without performing traditional load testing since it is not permitted.Although active load testing on SharePoint Online is strongly discouraged, there are other ways you can make sure that a site will not produce a poor user experience when you launch the site.

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OneDrive for Business - Online Technical Help & Education

Resource Description
What is OneDrive for Business?    

OneDrive for Business is a place where you can store files from your computer into the cloud, and access them from any device, or share them with others. store, sync, and share your work files.

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Meet the OneDrive for Business Next Generation Sync Client

After a successful preview program, we are happy to report that the first release of the OneDrive for Business Next Generation Sync Client is now available for deployment.

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Sync your OneDrive for Business files

work with your OneDrive for Business files directly in File Explorer and access them even when you're offline, sync the files to your computer. Whenever you're online, any changes that you or others made will sync.

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Video: Sync OneDrive for Business to your computer

Sync OneDrive for Business to your computer and then work with your files directly in your file system, even when you’re not online. All updates sync to OneDrive for Business whenever you are online. This video shows you how to sync OneDrive for Business and how to find the synced folder in your File Explorer.

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Set up OneDrive for Business in Office 365

If you're an Office 365 business user, you already have OneDrive for Business, because it's included with all Office 365 Business plans. There is no setup to use OneDrive for Business unless you want to sync files to your computer or download the OneDrive app for your mobile device.

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Get started with the OneDrive for Business Next Generation Sync Client in Windows

The OneDrive for Business Next Generation Sync Client lets you connect and sync files from your OneDrive for Business. You can add a work or school account to the new OneDrive for Business sync client and sync all your files to your computer.

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SharePoint Online and OneDrive for Business: software boundaries and limits

This article describes some important limitations that you might need to know for different SharePoint Online plans in Office 365. For example, it provides information about number of supported users, storage quotas, and file-size limits.

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OneDrive training

The OneDrive Product Group Blog.
OneDrive training. A selection of tutorials and short videos aimed at OneDrive scenarios.

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OneDrive for Business - Online Tools and Articles

Resource Description
Fix OneDrive for Business sync problems   

If you can't sync files between your computer and OneDrive for Business, it might be due to problems with the OneDrive for Business sync client. Try the steps in this article to fix the problem.

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Repair sync connections in OneDrive for Business

You can fix sync errors you get while you use the OneDrive for Business sync app by choosing View sync problems in the OneDrive for Business menu in the system tray.

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How user profiles are deleted in SharePoint Online and OneDrive for Business 

This article describes the process that occurs for a user profile in Microsoft SharePoint Online and OneDrive for Business when a work account or a school account is deleted from Azure Active Directory

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Which OneDrive sync client am I using?

Depending on the OneDrive for Business accounts or file sources you need to sync, you could use either the existing OneDrive for Business sync client or the new OneDrive for Business Next Generation Sync Client. Or you might need one sync client in particular. This article can help identify the sync clients you have installed, to ensure you have the best ones for your needs.

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OneDrive KB Articles

Resource Description
Restrictions and limitations when you sync SharePoint libraries to your computer through OneDrive for Business   

This article contains information about the restrictions and limitations that apply when you use OneDrive for Business (groove.exe, formerly SkyDrive Pro) to sync SharePoint Online OneDrive for Business or SharePoint 2013 libraries to your computer.

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Restrictions and limitations when you sync files and folders

This article contains information about the restrictions and limitations that apply when you use OneDrive for Business (onedrive.exe) to sync SharePoint Online OneDrive for Business libraries to your computer.

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Restrictions and limitations when you sync files and folders 

Restrictions and limitations when you sync OneDrive for Business files to your computer through OneDrive for Business for Mac preview

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You can't sync files or folders in SharePoint Online in Office 365, or you receive error messages when you open the files in Office Online

You can't sync files or folders in SharePoint Online in Office 365, or you receive error messages when you open the files in Office Online.

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Can’t synchronize OneDrive for Business files and folders from a local file location

Can’t synchronize OneDrive for Business files and folders from a local file location other than the default OneDrive for Business path.

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A OneDrive for Business file or folder never finishes synchronization

A OneDrive for Business file or folder never finishes synchronization

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How to recover missing, deleted or corrupted items in SharePoint Online and OneDrive

How to recover missing, deleted or corrupted items in SharePoint Online and OneDrive for Business.

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An error in OneDrive for Business

“An error occurred while attempting to synchronize this document library” error in OneDrive for Business"

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OneDrive for Business retention and deletion

This article describes the process that occurs for a user profile in Microsoft SharePoint Online and OneDrive for Business when a work account or a school account is deleted from Azure Active Directory.

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An error when you try to open Office documents from OneDrive for Business or SharePoint Online

"There is a problem with your account, please try again later" error when you try to open Office documents from OneDrive for Business or SharePoint Online."

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OneDrive for Business stops syncing libraries 

OneDrive for Business stops syncing libraries after you install Office 2016.

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Error when you try to open a document from a OneDrive for Business

“Sorry, we can’t perform this action" error when you try to open a document from a OneDrive for Business, OneDrive, or SharePoint site.

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OneDrive for Business is uninstalled

OneDrive for Business is uninstalled after you upgrade to Office 2016.

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